Frequently Asked Questions
Q: How long has F&A been in business?
A: F&A was formed in 2011.
Q: How much does it cost to hire a consultant with F&A?
A: Our rates vary based on the project and the length of the project.
Q: Can a consultant or specialist provide services to our company even though we're not in the United States?
A: Yes, our consultants can either visit your work site or work virtually. If you desire that we visit your site, you will need to cover our travel and lodging costs (in addition to our project rate).
We reserve the right to refuse travel to conflict areas or during times of pandemics, epidemics, natural catastrophes, etc.
Q: Do your consultants and specialists work on-site at my company or off-site at yours?
A: Our team members can work either on your site or off-site, depending on the nature of the project. We’ll discuss these options in greater detail during the initial consultation.
Q: Do you offer virtual business support services?
A: No, as of December 2020, we no longer offer virtual or on-site business support services.
Q: Does F&A charge hourly or flat-rate?
A: We charge based on the type and length of the project; some services can be billed hourly or at a flat rate.
Q: Does F&A work on retainer?
A: Yes, some projects allow us to work on retainer.
Q: What forms of payment does F&A accept?
A: We accept checks, cashier's checks, all major credit cards, and payments via ACH, Square, Zelle, and PayPal.
Q: Can we pay our invoice online?
A: Yes, we provide an online payment portal for your convenience.
Q: How many team members does F&A have?
A: Currently, we have three members on our team. We are excited about expanding our team.
Q: Where do I go on the F&A website to have a representative from your company contact me?
A: Please complete our Contact Form.
Q: Does F&A offer services in areas not listed on your website?
A: It depends. Please contact us to inquire about other services we may offer. Complete our Contact Form.
Q: I'm interested in your company's services, how can we get started?
A: Great news! Please visit the Initial Consultation page to begin.
Q: I would like to work for F&A as a consultant, professional development specialist, or intern, what are my next steps?
A: We're happy to hear this! Please visit the Join Us page under the “More” drop-down menu to view any current open positions. If there’s one that interests you, follow the instructions provided.
Q: Do any of your team members speak, write, or read languages other than English?
A: Currently, none of our team members are fluent in other languages; however, one of our team members is proficient in Spanish.
Q: What if I want training or coaching, but my employer isn't interested in hiring F&A to train or coach the rest of the employees, can I still hire you for myself?
A: Yes, we can provide individual training or coaching services. It’s not a requirement that your employer contract with us. Please visit the Initial Consultation page for more information.
Q: How can I receive a consultation?
A: Complete the steps on our Initial Consultation page. After reviewing your submission, one of our team members will contact you to confirm the details and schedule a time for the consultation.
Q: Is the initial consultation free or do I have to pay?
A: The initial consultation is free.
Q: Why is the initial consultation free?
A: The purpose of the initial consultation is to get to know you and determine if we’re a good fit for each other. If our personalities and/or values don’t align, we part ways without any commitment. Think of it like a first date—just without the obligation.
Q: What is the purpose of the initial consultation?
A: The initial consultation gives both parties an opportunity to assess if we can work together. You’ll have the chance to clarify whether you need consulting, coaching, or training, and if our services are the right solution for your needs.
Q: How long is the initial consultation?
A: The initial consultation lasts 30 minutes. If you choose to extend this time, additional fees will apply based on our consultant's hourly rate.
Q: What will we discuss in the initial consultation?
A: We will discuss your current challenges, previous interventions, and whether we can help you. We’ll also talk about potential solutions, your budget, and your needs. You’ll receive an agenda ahead of time to prepare.
Q: Is the consultation confidential?
A: Yes. We adhere to professional ethical standards and keep information shared during the consultation confidential, just as we would for clients.
Q: Is the consultation in person or over the phone?
A: The initial consultation is typically by phone, though we may opt for a video call via Zoom if needed. Phone consultations are easier and quicker to schedule than in-person or video meetings.
Q: How do I know if my company needs consulting or professional development services?
A: If you’re feeling overwhelmed or stuck after extensive research, it’s likely that professional help could be valuable. The initial consultation will help you determine whether consulting, professional development, or another intervention is appropriate.
Q: Do I need to do anything to prepare for the initial consultation?
A: Yes, we’ll email you a list of what to prepare and gather before the consultation. Be ready to explain your situation clearly and provide any relevant documents or records that will help us understand your needs.
Q: Will I be expected to hire your firm during the initial consultation?
A: No. You’ll have the option to request a proposal after the consultation, which you can accept or reject based on our discussion.
Q: How many people can join me in the initial consultation?
A: We recommend no more than one additional person joins the call. If more than one person is needed, we ask that their phones remain muted unless they need to speak. Be mindful of confidentiality if your guests are not your business partners, co-workers, or employees.
Q: What if I/we can't afford your products and services?
A: You can explore other companies with more affordable services, or benefit from our free resources, including our podcast, blog, and social media posts. We also offer webinars, training, and courses for free when available.
Q: What if I/we just want to "pick your brain" for information, but not actually hire you?
A: We don’t engage in free, ongoing consultations. After the initial call, any follow-up information-based calls will be billed at our hourly rate. For free insights, we encourage you to explore our podcast, blog, and social media.
A: F&A was formed in 2011.
Q: How much does it cost to hire a consultant with F&A?
A: Our rates vary based on the project and the length of the project.
Q: Can a consultant or specialist provide services to our company even though we're not in the United States?
A: Yes, our consultants can either visit your work site or work virtually. If you desire that we visit your site, you will need to cover our travel and lodging costs (in addition to our project rate).
We reserve the right to refuse travel to conflict areas or during times of pandemics, epidemics, natural catastrophes, etc.
Q: Do your consultants and specialists work on-site at my company or off-site at yours?
A: Our team members can work either on your site or off-site, depending on the nature of the project. We’ll discuss these options in greater detail during the initial consultation.
Q: Do you offer virtual business support services?
A: No, as of December 2020, we no longer offer virtual or on-site business support services.
Q: Does F&A charge hourly or flat-rate?
A: We charge based on the type and length of the project; some services can be billed hourly or at a flat rate.
Q: Does F&A work on retainer?
A: Yes, some projects allow us to work on retainer.
Q: What forms of payment does F&A accept?
A: We accept checks, cashier's checks, all major credit cards, and payments via ACH, Square, Zelle, and PayPal.
Q: Can we pay our invoice online?
A: Yes, we provide an online payment portal for your convenience.
Q: How many team members does F&A have?
A: Currently, we have three members on our team. We are excited about expanding our team.
Q: Where do I go on the F&A website to have a representative from your company contact me?
A: Please complete our Contact Form.
Q: Does F&A offer services in areas not listed on your website?
A: It depends. Please contact us to inquire about other services we may offer. Complete our Contact Form.
Q: I'm interested in your company's services, how can we get started?
A: Great news! Please visit the Initial Consultation page to begin.
Q: I would like to work for F&A as a consultant, professional development specialist, or intern, what are my next steps?
A: We're happy to hear this! Please visit the Join Us page under the “More” drop-down menu to view any current open positions. If there’s one that interests you, follow the instructions provided.
Q: Do any of your team members speak, write, or read languages other than English?
A: Currently, none of our team members are fluent in other languages; however, one of our team members is proficient in Spanish.
Q: What if I want training or coaching, but my employer isn't interested in hiring F&A to train or coach the rest of the employees, can I still hire you for myself?
A: Yes, we can provide individual training or coaching services. It’s not a requirement that your employer contract with us. Please visit the Initial Consultation page for more information.
Q: How can I receive a consultation?
A: Complete the steps on our Initial Consultation page. After reviewing your submission, one of our team members will contact you to confirm the details and schedule a time for the consultation.
Q: Is the initial consultation free or do I have to pay?
A: The initial consultation is free.
Q: Why is the initial consultation free?
A: The purpose of the initial consultation is to get to know you and determine if we’re a good fit for each other. If our personalities and/or values don’t align, we part ways without any commitment. Think of it like a first date—just without the obligation.
Q: What is the purpose of the initial consultation?
A: The initial consultation gives both parties an opportunity to assess if we can work together. You’ll have the chance to clarify whether you need consulting, coaching, or training, and if our services are the right solution for your needs.
Q: How long is the initial consultation?
A: The initial consultation lasts 30 minutes. If you choose to extend this time, additional fees will apply based on our consultant's hourly rate.
Q: What will we discuss in the initial consultation?
A: We will discuss your current challenges, previous interventions, and whether we can help you. We’ll also talk about potential solutions, your budget, and your needs. You’ll receive an agenda ahead of time to prepare.
Q: Is the consultation confidential?
A: Yes. We adhere to professional ethical standards and keep information shared during the consultation confidential, just as we would for clients.
Q: Is the consultation in person or over the phone?
A: The initial consultation is typically by phone, though we may opt for a video call via Zoom if needed. Phone consultations are easier and quicker to schedule than in-person or video meetings.
Q: How do I know if my company needs consulting or professional development services?
A: If you’re feeling overwhelmed or stuck after extensive research, it’s likely that professional help could be valuable. The initial consultation will help you determine whether consulting, professional development, or another intervention is appropriate.
Q: Do I need to do anything to prepare for the initial consultation?
A: Yes, we’ll email you a list of what to prepare and gather before the consultation. Be ready to explain your situation clearly and provide any relevant documents or records that will help us understand your needs.
Q: Will I be expected to hire your firm during the initial consultation?
A: No. You’ll have the option to request a proposal after the consultation, which you can accept or reject based on our discussion.
Q: How many people can join me in the initial consultation?
A: We recommend no more than one additional person joins the call. If more than one person is needed, we ask that their phones remain muted unless they need to speak. Be mindful of confidentiality if your guests are not your business partners, co-workers, or employees.
Q: What if I/we can't afford your products and services?
A: You can explore other companies with more affordable services, or benefit from our free resources, including our podcast, blog, and social media posts. We also offer webinars, training, and courses for free when available.
Q: What if I/we just want to "pick your brain" for information, but not actually hire you?
A: We don’t engage in free, ongoing consultations. After the initial call, any follow-up information-based calls will be billed at our hourly rate. For free insights, we encourage you to explore our podcast, blog, and social media.